Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how VeganHub handles your personal information, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We collect information in three main ways:

- Information You Provide Directly: This includes data provided when you register for an account, interact with us, or use our services.
- Information We Collect Automatically: We gather certain information automatically, such as device type, browser information, and IP address, to improve the functionality and security of our services.
- Information From Third Parties: We may collect information from social media platforms and other third parties to enhance your experience on our site.

We may combine information from different sources to improve our services and personalize your experience.

2. Legal Basis for Processing Your Data

We process your data based on:

- Your Consent: Where you have provided explicit consent for certain processing activities.
- Contractual Necessity: To perform our contract with you, for instance, providing requested services.
- Legal Obligations: To comply with laws or respond to legal requests.
- Legitimate Interests: To improve our services, conduct analytics, and enhance user experience. You have the right to object to processing based on legitimate interests.

3. How We Use Your Information

We use your information to:

- Provide, improve, and personalize our services.
- Communicate with you, including updates, notifications, and responses to inquiries.
- Understand and analyze how you use our services to improve user experience.

We may also use your data for our legitimate interests, such as to support internal research and understand user trends.

4. Data Sharing

We do not share your information with third parties except:

- Service Providers: To facilitate services such as hosting, analytics (e.g., Google Analytics), or payment processing, in accordance with strict data protection and confidentiality agreements.
- Legal Compliance: When required by law or to protect the rights, safety, and security of VeganHUB or others.

5. Data Security

We take reasonable and industry-standard measures to protect your information against unauthorized access, use, or disclosure. This includes encryption, secure servers, and regular security reviews and updates.

6. Your GDPR Rights

Under GDPR, you have specific rights regarding your personal data:

- Access: Request access to the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of data no longer necessary for the purposes for which it was collected.
- Restriction: Restrict processing under certain circumstances.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection: Object to data processing based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your data for as long as necessary to provide our services or as required by law. For instance, we may retain usage data for analytics purposes for a limited time period. When data is no longer needed, we securely delete it.

8. International Data Transfers

We do not transfer your data outside of the EU unless it is to countries with data protection standards equivalent to those of the EU. If a transfer is necessary, we ensure appropriate safeguards are in place.

9. Changes to Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. We encourage you to review this policy regularly.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected].

Supervisory Authority: If you believe we are not handling your data in accordance with GDPR, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).