The Body Shop, a well-known British beauty and skincare brand, has recently confirmed that it is no longer fully vegan due to the introduction of some products containing animal-derived ingredients. This change comes just two years after The Body Shop had reformulated its products to become the first global beauty brand to offer a fully vegan portfolio certified by The Vegan Society. The company quietly dropped its 100% vegan claim, without making an official announcement regarding the change.

Some consumers have expressed confusion and disappointment over The Body Shop's decision to lose its vegan status over just two products. Critics have highlighted the brand's lack of transparency and have suggested that a public statement should have been made to address the change. The erosion of trust among customers is a significant concern, as The Body Shop's commitment to being vegan was a key selling point for many consumers.